Terms of Service

Last updated: July 30, 2026

These Terms of Service (the “Terms”) govern your access to and use of the website leapflow.io, the client portal at console.leapflow.io, and the business automation services provided by Solutions Leapflow (16633749 Canada Inc.) (“Leapflow”, “we”, “us”, or “our”) (collectively, the “Services”). By using the Services, you agree to these Terms. If you use the Services on behalf of a company, you represent that you have authority to bind that company, and “you” refers to that company.

Specific engagements (statements of work, service agreements, or proposals) may set out additional terms. In case of conflict, the terms of the specific engagement prevail over these Terms.

1. The Services

Leapflow designs, builds, hosts, and operates automated workflows, custom APIs, integrations, and related tooling for its clients. The scope, deliverables, and fees of each engagement are defined in the applicable agreement or proposal.

2. Accounts and access

Access to the client portal and to certain Services requires an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us promptly at contact@leapflow.io if you suspect unauthorized use of your account.

3. Third-party services and connected accounts

The Services can connect to third-party systems on your behalf (for example, Google services, e‑commerce platforms, accounting software, or payment providers), with your authorization. You are responsible for:

• Having the right to connect those accounts and to authorize the processing of the data they contain;
• Complying with the terms of service of each connected third-party platform; and
• Maintaining valid subscriptions or licenses for the third-party services you connect.

When you connect a Google account through Google OAuth, our access to and use of Google user data is described in our Privacy Policy and complies with the Google API Services User Data Policy, including the Limited Use requirements. You can revoke access at any time from your Google account settings.

Third-party services are governed by their own terms; we are not responsible for their availability, behavior, or changes to their APIs, although we will make reasonable efforts to adapt affected workflows.

4. Your data

You retain all rights to the data you provide or that flows through your workflows (“Client Data”). You grant us a limited right to process Client Data solely to provide, maintain, secure, and support the Services. Our handling of personal information is described in our Privacy Policy.

5. Acceptable use

You agree not to use the Services to:

• Violate any applicable law or the rights of others;
• Send spam or unsolicited communications;
• Transmit malicious code or attempt to gain unauthorized access to any system;
• Interfere with the operation or security of the Services or of other clients’ environments; or
• Resell or provide access to the Services to third parties without our written consent.

6. Fees and billing

Fees, billing frequency, and usage-based charges are set out in your engagement or subscription agreement. Unless stated otherwise, invoices are payable upon the terms indicated on the invoice. We may suspend the Services for accounts with overdue balances after reasonable notice.

7. Intellectual property

We retain all rights in the Services, our tooling, know-how, and any pre-existing materials. Ownership and license terms for deliverables built specifically for you are defined in the applicable engagement agreement. Nothing in these Terms transfers ownership of Client Data to us or of our platform to you.

8. Availability and support

We work to keep the Services reliable and monitored, but we do not guarantee uninterrupted availability. Planned maintenance and third-party outages may temporarily affect the Services. Support terms, when applicable, are described in your engagement agreement.

9. Disclaimer of warranties

Except as expressly stated in an engagement agreement, the Services are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

10. Limitation of liability

To the maximum extent permitted by law, Leapflow will not be liable for indirect, incidental, consequential, special, or punitive damages, or for loss of profits, revenue, or data, arising out of or related to the Services. Our total aggregate liability for any claim arising out of these Terms or the Services will not exceed the amounts you paid to us for the Services in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

11. Termination

Either party may terminate as set out in the applicable engagement agreement. We may suspend or terminate access to the Services if you materially breach these Terms and do not cure the breach after reasonable notice. Upon termination, we will cooperate in good faith to hand over your workflows and Client Data, and we will delete Client Data remaining in our systems in accordance with our Privacy Policy.

12. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top of this page indicates when they were last revised. Material changes will be communicated through the website or by email. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

13. Governing law

These Terms are governed by the laws of the Province of Québec and the federal laws of Canada applicable therein. Any dispute will be submitted to the exclusive jurisdiction of the courts of Québec.

14. Contact us

For any questions about these Terms, contact us:

Solutions Leapflow · 16633749 Canada Inc.
Email: contact@leapflow.io